![[Unprecedented]Airbnb’s “complete deletion” shocked the world](https://airstair.jp/wp-content/uploads/2018/06/shutterstock_430535278.jpg "[Unprecedented]Airbnb’s “complete deletion” shocked the world")
Airbnb, a private accommodation intermediary website, responded to the notice issued by the Japan Tourism Agency and implemented a “comprehensive deletion” of illegal private accommodation on June 2 without prior notice. On June 7, it was revealed that the confirmed accommodation reservations (only from June 15 to June 19) before the deletion were forcibly canceled.
Airbnb’s response to the deletion and forced cancellation of all accommodation reservations implemented before the implementation of the new Minshuku Law is unprecedented in the world, so it has caused great repercussions not only in Japan but also overseas.
(Related Articles) Airbnb Sudden Notice of Illegal Private Accommodation Forced Cancellation of Accommodation Reservations
The US economic news agency Bloomberg reported that “Airbnb is facing strict regulations in Japan and has frozen listings,” and Taiwan’s English-language newspaper Taiwan News said, “Taiwanese tourists are paying attention to reducing Airbnb listings in Japan by 80 percent.”
Since September 2017, Airbnb has experienced the largest unauthorized deletion of listings in history in San Francisco. Of the approximately 11,000 listings prior to deletion, approximately 50% were deleted, resulting in approximately 5,500 listings. This becomes a big topic as it reduces to.
Airbnb’s total deletion responses in Japan decreased by about 80% on June 2, exceeding the previous scale, while the listing deletion cycle was about 4 months in San Francisco, and 2-2 months in San Francisco, which took about Three days, unprecedented in scale and speed even from a global perspective.
《Related Articles》Airbnb cuts about 50% of listings in San Francisco
Airbnb has a history of removing listings with an unauthorized status, such as those without notifying the city. In March 2017, San Francisco removed 923 cases, and in September 2017, Portland, USA removed 524 cases.
However, since many of the listings that Airbnb has removed so far are ghost listings with few reservations, some people have heard that this is a show.
However, Airbnb’s unauthorized removal of listings on June 2nd is a highly effective and unprecedented example unlike previous responses.
▼Example of listing deletion implemented by Airbnb (sorted by quantity)
| delete times | years | area | corresponding content |
| About 40,000 pieces | 2018/06 | Japan | Removal of listings not licensed under the Inns and Hotels Act |
| About 6,000 pieces | 2017/09 | San Francisco, U.S | About 50% of about 11,000 listings before deletion |
| 923 items | 2017/03 | San Francisco, U.S | 923 listings removed for violating the “1 host 1 listing” policy |
| 524 items | 2017/09 | Portland, USA | 524 listings removed for violating the “1 host 1 listing” policy |
*According to Airstair research (partial excerpt)
At this time, it is extremely difficult for guests who book accommodation to distinguish which properties are legitimate properties, and guests who are forced to cancel one to two weeks before booking accommodation are not guilty.
To this end, Airbnb will set up a fund of about 1.1 billion yen ($10 million) for forced-cancelled guests, and will issue full refunds, as well as coupons equivalent to booking deposits and about $11,000 in yen-worth of experiences to be distributed coupons and provide thorough support to guests who are already busy with correspondence.
“Related Articles” tells you the current hot Airbnb booking process
▼ Airbnb announced support for tenants
(1) Establishment of a fund of approximately 1.1 billion yen for guests who are forced to cancel
Comprehensive support for guests who need to incur additional costs, such as securing alternative accommodation or changing air tickets
(2) Full refund and Airbnb coupon issued
Among the guests who plan to stay in Airbnb Japan after June 15th, those who cancel the reservation due to insufficient notice number, in addition to the full refund, an experience fee equivalent to the reservation amount of approximately 11,000 yen will be distributed and can be used for coupons and Coupons for experiences.
(3) Arrangement by Japan’s largest travel agency JTB
If you cannot find the accommodation you want, JTB will help you secure it (JAPANiCAN).
(4) 24-hour email support
24-hour support via email (ja***************@ai****.com) is available from a team dedicated to addressing guest concerns and worries.
Airbnb has taken drastic measures unprecedented in the world, such as canceling all private accommodations without necessary notice or permission, and forcibly canceling accommodation reservations. On the other hand, we will cooperate with JTB to set up a fund of about 1.1 billion yen for those guests who have been canceled, issue coupons, and provide generous support.
Movements to regulate unreported private accommodation have also taken place not only in Japan, but also in Sydney, Australia, and New York, the United States, but the economic impact of effective removal measures in Japan and post-deletion trends are likely to draw attention to the “previous examples. “
