Ranking of “inconvenience in Japan” for foreigners visiting Japan. The Japan travel information site “GOOD LUCK TRIP” developed by “Chikyu no Arukikata” is now released. ｜Gakken Holdings Co., Ltd. press release
The most inconvenient thing for foreign tourists to come to Japan is “Wi-Fi environment” (31.5%). The second place was “unable to communicate with the staff in the facility (20.2%)”, and the third place was “lack of multilingual display/difficulty understanding (17.5%)”, which caused inconvenience due to language differences. It became very clear.
An example of a scenario where communication with facility staff can occur is “restaurant reservations”. For the question “How to make a reservation for the restaurant you want to go to while in Japan?”, the results are as follows.
According to reports, the number of direct visits is the largest (36.7%), and there is no need to communicate and make an appointment in advance. Secondly, only 10.5% of the respondents answered that they would make reservations online or ask someone who can speak Japanese to make reservations by phone, and then make reservations by phone themselves.
Inconvenience during the visit to Japan. On the 6th and 7th, we found that many tourists encountered troubles in payment methods in shopping and other payment scenarios. “Lack of places to smoke/incomprehensible (14.4%)” came in at No. 8, but when narrowed down to respondents with a smoking habit (n = 237), the response rate was highest at 44.3%. Regarding smoking, there are different laws and etiquette depending on the country and region, and people in unfamiliar countries can seem confused. Therefore, we asked respondents who have a smoking habit, “Do you think there are enough places where smoking is allowed (smoking areas, designated smoking areas, restaurants, cafes, etc.) in Japan?” I think it is relatively few (51.9%)” Yes More than half of the results.
From this survey, we can see that although the environment for receiving foreign tourists has improved, there are still deficiencies. It is necessary to improve the infrastructure such as the Wi-Fi environment, and readjust multilingual information distribution according to the number of tourists visiting Japan to cope with the rapid recovery of the number of tourists visiting Japan.
|
Respondents: Men and women in their teens to 60s living overseas |
“GOOD LUCK TRIP” is a multilingual tourist information site for foreign tourists visiting Japan operated by “Earth Light”. With the full resumption of travel to Japan, the needs of foreigners are expanding, and we are disseminating information to meet the needs of foreigners. We also support companies and local governments who wish to send information inbound.
◆Key Features of Good Luck Journey
●Information on more than 4,500 spots in Japan
Transmission of travel information in English, Traditional Chinese, Simplified Chinese, Japanese and other languages
● Review posts from regular users and authorized reviewers are also abundant
◆“GOOD LUCK TRIP” TOPページ
https://www.gltjp.com/ (traditional Chinese version)
https://www.gltjp.com/zh-hans/ (Simplified Chinese version)
https://www.gltjp.com/en/ (English version)
https://www.gltjp.com/ja/ (Japanese version)
