Malaysia Airlines has added to its record of honor by being named Asia’s leading business class airline at the 29th World Travel Awards.
The airline stood out after receiving the most votes from industry players, consumers, media and travel professionals in the region, ahead of other nominated full-service Asian airlines. The award builds on the airline’s commitment to Malaysian hospitality across its services, testifying to its efforts to successfully maintain the highest service levels and safety assurances through its #FlyConfidently commitment.
Lau Yin May, Malaysia Airlines Group Chief Marketing and Customer Experience Officer said: “This award is a true testament to the hard work, long hours, sacrifice and ultimate passion of an organization and national icon. As the COVID-19 pandemic forces travel preferences to last As we change, we are continually improving and enhancing our products and services, with a range of flexibility and options. One of our most prominent innovations includes our redesigned business class fare structure to match the value proposition and market for business class passengers demand. Our range of Business Class fares makes Malaysia Airlines one of the few airlines in the world that offers flexibility and a wide range of benefits.”
Business Class on Malaysia Airlines is known for delivering an unparalleled premium end-to-end experience, from its exclusive priority check-in counters, priority baggage handling, access to the beautiful and picturesque Gold Lounge, to the flexibility to board anytime.
Business Class rounds out the premium experience with spacious lie-flat seats for selected destinations. The airline also offers a wide range of cutting-edge in-flight entertainment, including noise-canceling headphones, to ensure the most enjoyable flying experience with Malaysia Airlines. Passengers departing from Kuala Lumpur can opt for a personalized culinary experience through its “Chef on Call” service, which allows passengers to choose from a variety of specially prepared in-flight meals and have them delivered to them 30 to 24 hours before travel seat.
This complements the popular signature satay, which has been served onboard since its inaugural flight and has been made by the airline’s caterers since 1973. The meat is freshly marinated with fresh ingredients and char-grilled over mangrove charcoal, complemented with nasi lemak (compressed rice cake), refreshing cucumber and onion.
Business class passengers will also receive an amenity suit designed by luxury leather goods maker Aspinal of London. The airline’s exclusive travel packs include an impressive array of travel essentials such as PAYOT’s Skin and Body collection, which includes lip balms and luxurious hand and body lotions designed to pamper passengers throughout their journey, and eye masks , comb, pair of earplugs, socks, eye mask, comb, earplugs and socks. Passengers will receive a two-tone business class duvet, made of cotton and polyester, bearing the airline’s Wau Bulan branding, as well as soft pillows and mattress covers, making it the ideal snuggle companion on the go.
Customers can travel with peace of mind as Malaysia Airlines has developed the highest COVID-19 health and safety protocols globally recognized and certified through its MHFlySafe programme. Malaysia Airlines is a member of the Travel Safety Alliance Malaysia (TSAM) and has received a 7-star rating from AirlineRatings for its COVID-19 safeguards.
To keep up with the latest news from Malaysia Airlines or take advantage of the airline’s premium products, visit the official Malaysia Airlines website or download the Malaysia Airlines app. Register as an Enrich Member on the Enrich website and start earning Enrich Points to enjoy member-only benefits.