FAQ: How can workers travel between Singapore and Malaysia and what are the COVID-19 protocols in place?


Personnel under the SHN are only allowed to leave their residences for COVID-19 swab testing at designated testing facilities on designated days and designated swab testing times, with similar traffic restrictions.

The employee or employer will bear the cost of the employee’s accommodation in Singapore for SHN and post-arrival COVID-19 swab test, subject to prevailing MOM requirements.

READ: Singapore, Malaysia have confirmed cross-border travel arrangements from Aug 10, not ready for daily commute: Vivian Balakrishnan

Q: How is the procedure for obtaining a PCA different for Singapore Citizens/Permanent Residents with a Malaysian Work Permit?

A: The minimum stay is the same as the entry and exit points.

Those eligible to apply for a PCA must hold a business or work long-term visa in Malaysia.

Employers can apply for PCA entry to Malaysia for their employees through the MyTravelPass online application at least 10 working days before the travel date. The employer will also need to provide a letter of appointment and a copy of the passport with the application.

Meanwhile, employees will be subject to a modified Home Surveillance Order (HSO) for seven days as part of the health protocols outlined by the Malaysian Immigration Department.

They must also be tested for COVID-19 via an antibody test kit at the end of the HSO, and if the test is negative, they will be released from the HSO. Travelers must also subscribe to the MySejahtera app, which was developed by the Malaysian government to manage the COVID-19 outbreak and conduct contact tracing nationwide.

These travelers can also apply for an exemption from the SHN during their short-term home leave in Singapore after working in Malaysia for at least 90 days.

According to Singapore’s Immigration and Checkpoints Authority (ICA), the purpose of the PCA pass issued by Malaysia is to allow Singapore citizens and permanent residents to re-enter Malaysia after home leave to continue their business or employment. In lieu of SHN, returnees will undergo a COVID-19 swab test at their own expense upon arrival at the Woodlands Checkpoint or Tuas Checkpoint in Singapore.

Q: How do Singapore residents apply for RGL to visit Malaysia?

A: All nationalities who are legally residing in Singapore and need to enter Malaysia for necessary business trips and official duties can apply for RGL. This will be approved on a single entry basis.

Unlike PCA, where employees can only travel through land crossings, individuals entering another country through RGL can also travel by air. Therefore, Singapore residents can also fly to Malaysia via direct flights and enter via Kuala Lumpur International Airport (KLIA), KLIA2 and Penang International Airport.

The maximum length of stay is 14 days. Travelers must submit and adhere to a controlled itinerary throughout their visit.

Before leaving Singapore for Malaysia, the traveler’s sponsoring business or government agency in Malaysia will apply on the applicant’s behalf. This should be done at least 10 days before the travel date. Sponsors are also required to provide traveler certification that the traveler has tested negative for COVID-19 via a swab test within 72 hours of departure.


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